The 12 steps she suggests are:
- Learn about compassion
- Look at your own world
- Compassion for yourself
- Empathy
- Mindfulness
- Action
- How little we know
- How should we speak to one another?
- Concern for everybody
- Knowledge
- Recognition
- Love your enemies
I have to admit that I found the book itself a little lightweight - there is some interesting material on the concept of compassion through history & in different faiths, but also a lot of repetition, and the passages based on neuroscience - emphasizing the capacity of the "new-brain" to overcome the "old-brain" impulses of the Four Fs (feeding, fighting, fleeing and f***ing) - seemed somewhat superficial. However, this assessment is probably missing the point - the book is presented as a challenge or signpost, & its value lies more in what the reader does with it - to judge it fairly it would (will?) be necessary to follow her instruction: "do not leave a step until the recommended practices have become part of your daily routine".
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